Experiences of organ and tissue donation coordinators during covid-19: a qualitative study

Abstract

This study was intended to examine the experiences of Organ and Tissue Donation Coordinators (OTDCs) in Turkey involved in the cadaveric donor process during the COVID-19 pandemic. This was a descriptive qualitative study conducted with 12 OTDCs working in nine different regions in Turkey. Consolidated criteria for reporting qualitative research (COREQ) guidelines were used to ensure transparency. Six themes emerged regarding the experiences of OTDCs: 1) intensity in intensive care units, 2) negative effects of the COVID-19 pandemic on OTDCs, 3) changes in the donor diagnostic process, 4) communication difficulties with family, 5) the reduction in potential donors, and 6) a decrease in organ donation activities of OTDCs. The findings emphasized that there were prolongations and changes in the coordination process due to increased patient density in intensive care units, which negatively affected the OTDCs. In addition, it was emphasized that the changes in the diagnostic process, communication difficulties with family members, and fewer potential donors led to a decrease in the number of cadaveric donors. This study highlights important issues experienced by OTDCs in Turkey during the COVID-19 pandemic. The findings also explain the decrease in organ donors during the pandemic. Our study revealed insufficient action plans, guidelines, and communication tools regarding the cadaveric donation process during this time.