Aşırı i̇ş yükünün, i̇ş-aile çatışmasının aracılığında ve i̇ş becerikliliğin düzenleyiciliğinde görev performansına etkisi

Abstract

The study aims to investigate the effect of work overload on task performance mediated by work-family conflict and moderated by job crafting. The research was conducted using a quantitative research design, analysing the data collected through a face-to-face survey. The questionnaires were completed by accounting professionals registered with the Chamber of Accountants in all districts of Rize Province. Data were collected from 109 professional members. The collected data were analysed using SPSS and Smart PLS 4 statistical programs. As a result of the analysis, it was determined that work overload negatively affected task performance. Contrary to expectations, the work-family conflict did not mediate this effect. Job crafting was found to play a moderating role in this effect. The moderator role of job crafting is a novel and unique contribution to the literature.